Tips
Service Termination Notice
CITICmobile and Mobile Banking application services will be ended on 21 Feb, 2021.
You may continue using our Internet banking services via i-banking or inMotion App.
Please
click here for more details.
CNCBI does not require customers to provide sensitive personal information (including i-banking login ID, login passwords
or one-time passwords) through phone calls, SMS messages or emails. The Bank did not authorise any third-party aggregator
online portals or related mobile apps access to the Bank's systems or use of customer information.
Please
click here
for more information.
To protect you against cyber crimes and frauds, we recommend you:
Do not provide any personal information, i-banking login credentials to any unauthorised third parties
Change your i-banking password regularly and choose one that is difficult to guess and different from the ones for other online services
Check your transaction records via i-banking from time to time and review alert messages and statements issued by the Bank in a timely manner
View our
online security tips
regularly