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Our i-banking Service operates 24 hours a day, except some transactions. Please refer to the service hour table:
| Transaction |
Weekdays |
Sat |
Sun & Public Holiday |
| (A) Account One View |
24 hrs |
24 hrs |
24 hrs |
| (B) Fund Transfer |
|
|
|
| - to same name account |
24 hrs |
24 hrs |
24 hrs |
| - to other name China CITIC Bank International account |
24 hrs |
24 hrs |
24 hrs |
| - to other bank account |
24 hrs |
24 hrs |
24 hrs |
| - to non-registered account |
24 hrs |
24 hrs |
24 hrs |
| (B) Foreign Currency Transfer |
|
|
|
| - foreign exchange (either debit or credit in HKD) |
Monday 08:00 to Saturday 13:00 |
Public Holiday: Follows Mon to Sat
Sun: - |
| - future date/standing instruction foreign currency transfer |
24 hrs |
24hrs |
24 hrs |
| (C) Remittance |
|
|
|
| - apply remittance |
24 hrs |
24 hrs |
24 hrs |
| (D) Fixed Deposit* |
|
|
|
| - open new fixed deposit account |
24 hrs |
24 hrs |
24 hrs |
| - change maturity instruction |
09:30-17:00 |
9:30-13:00 |
- |
| (E) Bill Payment** |
|
|
|
| - pay bills |
24 hrs |
24 hrs |
24 hrs |
| (F) Manage Cheque |
|
|
|
| - cheque status enquiry |
24 hrs |
24 hrs |
24 hrs |
| - stop cheque |
09:00-22:00 |
09:00-18:30 |
- |
| - cheque book request |
24 hrs |
24 hrs |
24 hrs |
| (G) Stock Trading |
|
|
|
| - order status enquiry |
24 hrs |
24 hrs |
24 hrs |
| - portfolio enquiry |
24 hrs |
24 hrs |
24 hrs |
| - order placement |
- |
- |
- |
Pre Opening Session:
- at-auction limit order
#Random Matching Period:9:20-9:22 |
09:00-09:22#
|
- |
- |
Continuous Trading Session:
i) enhanced limit order
ii) odd lot selling order placement
iii) take profit/ stop loss order placement
iv) conditional order placement |
09:00-16:00 |
- |
- |
Closing Auction Session:
- at-auction limit order
* Random Closing Period:16:08-16:10 |
16:00-16:10*
|
- |
- |
| - stock quote |
24 hrs |
24 hrs |
24 hrs |
| - price alert placement |
24 hrs |
24 hrs |
24 hrs |
| (H) Currency-Linked Deposit |
|
|
|
| - set up new Currency-Linked Deposit |
09:00-18:00 |
- |
- |
| (I) Investments Funds*** |
24 hrs |
24 hrs |
24 hrs |
(J) Statement request |
|
|
|
| - reprint statement |
24 hrs |
24 hrs |
24 hrs |
| (K) Flexi Saver |
|
|
|
| - currency switching |
09:30-20:00 |
09:30-18:00 |
- |
*Our service hours of Time deposit account opening is:
For HKD Time Deposit: 24 hours daily
For non-HKD Time Deposit:
Mon - Fri: 9:00am - 8:00pm.
Please note that opening of non-HKD time deposit in online banking is not available on Saturday and public holidays.
**Bill payment service is cut off at 16:30 from Mondays to Fridays. After cut off time, we accept requests on future dates only.
***The dealing day and cut off time of Investment Funds service are Mondays to Fridays (excluding public holidays and special holiday (e.g. Typhoon)) and 15:15. Any order submitted on a non-dealing day or after the cut off time on dealing day will be processed on the next dealing day. |
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There is no additional fee involved in making transactions on i-banking service. |
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Refer to "Bank Fees & Charges Schedule" |
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Standing instruction will be processed in the early morning on the day you selected in the instructions. |
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You can enquire the Internet transaction record through our online transaction history for fund transfer, bill payment and fixed deposit account opening services.
Or you can activate the confirmation alert email when you place the instruction. Then, we will send an alert email to you once we have processed your transaction instruction. |
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You may cancel your standing instruction at any time before we execute your instruction on the scheduled date. However, no modification is allowed. |
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If the transaction is successfully completed, you will see a confirmation message on screen. Otherwise, an error message will appear.
A unique reference number will be generated as record of transaction. Customer can make enquiries with this number through branch or General Banking Hotline. |
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"Daily Transaction Limit" is the daily accumulated transaction amount of all transactions of transfer, remittance and bill payment. Your transaction cannot be processed if the transaction amount would cause the daily accumulated transaction amount goes beyond the daily maximum limit. |
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Most probably, there is a connection problem when you have a "Time Out" transaction status. You may check the transaction balance and transaction history online to confirm whether the transaction is completed or not. However, we will not process your bill payment transaction if this instruction is time out. The bank will arrange a refund to your debit account on the next business day if necessary. |
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In the account summary page, we display the ledger balance instead of available balance. Ledger balance means the transaction records have been booked in the account. Sometimes, the balance booked may not be available for use, such as cheque in deposit from other bank.
In the transaction request page, you may click the hyperlink of "Check available balance" to get the updated value of ledger balance and available balance at your convenience. |
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There is no limit on the number of payee(s) registered via branch.
You may register a new payee online. You will be required to conduct two-factor authentication to perform the instruction during payee registration.
Transaction transferring to a registered payee is subject to “Transfer to registered payee(s) limit” and “Daily aggregate transfer
limit”. You can go to "My Online Set-up” > "Set Transaction Limit" to view and update your transaction limit. |
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No service charge for transferring funds to other bank account.
If you use account number to transfer funds to other local bank, please note that the receiving bank may have name checking on the payment received. Please input account name which is matched with the account name in receiving bank, otherwise, the transaction may be rejected by receiving bank.
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"FPS" stand for Faster Payment System. A new payment service provided by Hong Kong Interchange Clearing Limited (HKICL), it is a cost effective, safe, efficient and widely accessible channel for all banking customers to send and receive payments on real-time basis.
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"FPS" (Faster Payment System):
- 7x24 real time transfer.Payee will receive the payment immediately if the receiving bank/company supports real time payment
- supports transfer in HKD and CNY to other "FPS" service providers
CHATS (Clearing House Automated Transfer System):
- It allows the transfer of funding to other bank's account on the same day, provided that the application is submitted before the cut-off time
- supports HKD transfer to other local banks (note: You can use Remittance service to remit funds to other local banks with for the following currencies: CNY, EUR or USD)
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The minimum transaction amount is HKD 100 or its equivalent.
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We will display the latest exchange rate on the confirmation page and it will be refreshed if the exchange rate changes with a pop up message for reconfirmation.
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You can transfer funds to someone without prior registration. Except small-value funds transfer, transaction transferring funds to a non-registered payee has to be authenticated by two-factor authentication.
Transaction transferring to a non-registered payee (except small-value funds transfer) is subject to “Transfer to non-registered payee(s) limit” and “Daily aggregate transfer limit”.
If the transfer amount does not exceed your available small-value funds transfer limit, the transfer will be first deducted from the small-value funds transfer limit instead of transfer to non-registered payee(s) limit.
The “Transfer to non-registered payee(s) limit” defaults to zero. You need to increase your daily limit prior to any transaction. If you did not perform any transfer to non-registered payee(s) (except small-value funds transfer) for 12 months, such transaction limit would be reset to zero.
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Small-value funds transfer is a service that allows you to transfer up to HKD 10,000 without prior registration of payee. You will be required to activate this service at the first time you use it. For further customer protection, stepped-up authentication may be required from time to time when you make a small-value funds transfer (e.g. the first time you transfer to a payee).
Small-value funds transfer transaction is subject to “Small-value fund transfer limit” and “Daily aggregate transfer limit”.
If you have not activated this service or the transfer amount exceed your available “Small-value fund transfer limit”, system will proceed the transfer by using “Transfer to non-registered payee(s) limit”.
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If you don’t want to transfer to non-registered account, you may simply set the transaction limit of "Transfer to non-registered payee(s)" as zero and not activate the “Small-value funds transfer” service.
If you need to deactivate the “Small-value funds transfer” service, please change your settings under "My Online Set-up" > “Small-value Transfer Settings”.
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Yes, payment via "FPS" will be real time if the receiving bank/company supports real time payment processing; otherwise, the payment will be made on the same day or next day.
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If you have submitted a fund transfer instruction via i-banking, confirmation alert will be sent to your latest email address registered with the bank. If the instruction is to complete a small-value fund transfer or a transfer to a non-registered payee, SMS alert will also be sent to you.
Moreover, if you have registered our “WeChat Account Binding” service, an additional alert will be sent to you via WeChat.
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The daily transaction limits related to Transfer include:
1. Transfer to your own account(s) at China CITIC Bank International
2. Transfer to registered payee(s)
3. Transfer to non-registered payee(s)
4. Small-value funds transfer
5. Daily aggregate transfer limit (including transactions of “Transfer to registered payee(s)’, “Transfer to non-registered payee(s)” and “Small-value funds transfer”)
If you need to update daily transaction limits, please access "My Online Set-up” > "Set Transaction Limit".
Please be reminded that you will be exposed to additional risk of unauthorized transaction after increasing limits. You are recommended to review your transaction limits regularly and make adjustment to fit your needs.
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Yes, if your payee has registered Addressing Service via any "FPS" service provider, you can make the payment by inputting your payee's mobile number or email address.
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FPS Identifier is a unique random number generated by HKICL FPS associated with the account of a customer of a FPS service provider.
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Users should verify the payment details, including the payee’s name, receipt number (Account number/Mobile number/email address/FPS identifier) and the amount, before sending a payment instruction.
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Please contact the beneficiary directly to request return of the money. If you are unable to contact the beneficiary, please contact us, we will provide assistance as appropriate.
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Please seek for independent legal advice.
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Please return the fund to payer when the fund is mis-transferred. If you do not return, payer may take relevant action on you and you may be liable.
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The latest deposit rate will display before you confirm the transaction. When the rate changes, we will pop up another message to reconfirm.
If you are going to open a future-dated Time Deposit account, we will not provide you the deposit rate at the time you place the instruction and the latest deposit rate will be applied at the moment of transaction execution. |
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You will receive an acknowledgement page with Internet reference number and time deposit reference number after account opening. In addition, a Time Deposit advice will be delivered to your mailing address by post within 7 working days. |
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The minimum amount of fixed deposit account opening for different currencies are as follows:
| Currency |
Minimum Transaction Amount |
| HKD |
10,000 |
| CNY |
10,000 |
| USD |
1,500 |
| EUR |
1,500 |
| GBP |
1,000 |
| JPY |
200,000 |
| CAD |
2,000 |
| AUD |
2,000 |
| NZD |
2,500 |
| CHF |
2,000 |
| SGD |
2,500 |
| NOK |
10,000 | |
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· As we will send your payment request to merchants through EPSCO during day end, you will find your payment status in "Transaction in progress" before we receive the confirmation from EPSCO. Please enquire your latest payment result on the i-banking service.
· If it is special holiday (e.g. Typhoon), the actual payment date will possibly be delayed. |
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· The bill payment service is powered by EPSCO that covers over 500 merchants in a wide range of services.
· Majority of the merchants in the bill payment service accept payment by credit card
· We accept future-dated and recurring payment instruction
· Both bill payment reminder and confirmation alert email will be sent upon your request |
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You can pay your bill by credit card and you may also enjoy the benefits such as bonus earning from online payment to selected merchants. Please refer to the merchant list in the bill payment page. |
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· You may settle the CNCBI credit card through Fund Transfer transaction
· If it is a payment to other bank's credit card, you may pay it through the Bill Payment service |
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You may check the bill status in the Online Transaction History page to view the transaction final status and transaction date. |
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Please refer to “My Online Set-up” > “Set Transaction Limits” for the relevant bill payment limits.
Meanwhile, there may be upper and lower limits per payment for a particular merchant. Please contact the merchant directly for details. |
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Please contact the merchant to cancel the recurring payment directly. We also suggest you to retain the written communication with the merchant. |
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i. Login to ibanking |
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ii. Click Securities Trading (2-factor authentication is needed) > Choose Securities Trading Market (Hong Kong Securities Trading/China A-share Trading/US Securities Trading) |
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iii. Enter the required trading order details > Submit |
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iv. Verify the order details > Confirm |
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v. A reference number will be displayed if the order is accepted by the system (you can check the order status via "Order Status / Amendment") |
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You can place an Order on the Trade page, follow these steps: |
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i. Enter the appropriate Stock Code or Symbol. (Please click on "Code Search" if you do not know the Stock Code or Symbol for the security you wish to view.) |
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ii. Enter the number of shares to buy or sell in the Quantity field. |
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iii. Enter the Limit Prices (if applicable) |
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iv. Select Good Till Day (if applicable) |
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v. Click 'Submit' button to preview the order or 'Clear' button to clear all fields and start from the beginning. |
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vi. Click 'Confirm' button to place your order. |
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An Order Confirmation will appear verifying that the order has been accepted for processing. A transaction number will also be issued to you. |
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Upon the Bank process the order, the purchase amount will be held. The actual debit of the money will take place on the settlement day. Money held between the placement day and the settlement day would continue to earn interest in your account. |
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You may select account in Order Placement page and then can choose "Total Available Balane For Trading". You can see by currencies buying power at a glance. |
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An online order confirmation with a transaction reference number will be provided to you immediately. This confirmation indicates that we have received your order instruction. You will need to check the order status by clicking to find out whether your order has been filled. The status shows the stage at which your order is being processed. |
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- Pending - Order is pending to process. |
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- Processing - Order is processing. |
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- Queuing - Order has not yet been filled. |
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- Fully executed - Order has been completely executed. |
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- Partially filled - Order has been partially executed. |
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- Expired - Order has not been executed due to the expiration of the time condition set. |
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- Rejected - Order has been rejected by particular reason. |
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Simply go to Securities Trading page (2-factor authentication is needed), then you can choose "Order Status / Amendment" to check your order status or execution result. Also, you may opt to receive email or SMS for execution result. |
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Simply go to Securities Trading page (2-factor authentication is needed) |
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- Click on "Order Status / Amendment". |
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- Select Amend from the Action column on the order intended to change and the Amend Order page will appear. |
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- Enter order changes as necessary in the fields provided. The existing order details are displayed on the left for comparison. |
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- An Order Confirmation will appear verifying that the order amendment has been accepted for processing. From here you can click the Trade Status link to check the order status.
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Please note : Cancellation request will be promptly submitted to relevant exchanges for execution on a best effort. Any fully cancel request or open or partially filled order amended request cannot be guaranteed as the original order may be partially or fully executed. Cancellation or Amendment request is subject to the market conditions as well as prior execution of your original order. |
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Simply go to Securities Trading page (2-factor authentication is needed) |
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i. Click on "Order Status / Amendment". |
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ii. Select Cancel from the Action column and the Order Cancellation page will appear. |
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iii. To confirm the cancellation of your order by clicking the Cancel Order button. |
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iv. Click the Cancel button if you have selected an incorrect order to cancel or you do not wish to cancel the order. If an error has occurred, the details will be displayed. |
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v. A Confirmation page will appear verifying that the order cancellation has been accepted for processing. From here you can click the Order Status link to check the order status.
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If you have an outstanding order that is not yet filled in the market, you may cancel it by clicking 'Cancel' on the Trade Status page to proceed the cancellation. Please note that cancellation request will be promptly submitted to relevant exchanges for execution on a best effort basis. Any fully cancel request or open or partially filled order amendment request cannot be guaranteed as the original order may be partially or fully executed. Cancellation or Amendment request is subject to the market conditions as well as prior execution of your original order. |
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All unmatched days orders will expire at the end of the Good Till Day. You will have to re-enter the order after the trading hours if you wish to keep the order for the next business day. |
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The withheld fund of the cancelled order will be released to Usable Balance for Trading immediately. |
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The order will be remarked in Trade Status as 'Expired' and withheld fund will be released to Usable Balance for Trading after Good Till Day market closed. |
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The "Average Cost" is calculated using the weighted average purchases price and charge information available to the Bank, and the amount is displayed for indication only.
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If you have US securities bought on or before 27 Feb 2015, the market closing price of 27 Feb 2015 is used as the weighted Average Cost of such holdings. |
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Yes, at present, the per order transaction limit for Securities Trading transaction is HK$5,000,000 or equivalent. |
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You will receive a Trade Confirmation whenever there is a transaction in your trading account. Monthly statements will be sent to you within the first seven business days of each calendar month, showing all securities balance and all your transaction activities within the previous month. Alternatively, you can access your account information online. |
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Duplicate statements can be issued on request. Please apply for reprints through our Securities Trading Service Hotline. Additional charges may apply. |
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You can visit our branch or contact us over the phone (For Hong Kong and SSE Securities Trading, please call (852) 2287 6088. For U.S. Securities Trading, please call (852) 2287 6688). |
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To strengthen the security level for online transactions, starting from 22 Apr 2018, 2-factor authentication with physical security device or CNCBI Token App is required for any securities trading/enquiries via online platforms. |
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HKIDR applies to securities listed or traded on the Stock Exchange of Hong Kong ("SEHK”) . The Bank will have to assign a Broker-Client Assigned Number (“BCAN”) to each client and tag the BCAN to securities orders. The Bank will also have to submit to SEHK’s data repository the client identification data (“CID”) (including full name, issuing country or jurisdiction of identity document, identity document type and identity document number) of securities orders on SEHK or who conduct off-exchange trades reportable to SEHK. |
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HKIDR does not apply to derivatives traded on the trading system of the Hong Kong Futures Exchange, unlisted structured products ( e.g. equity linked instruments, equity linked notes) and delivery of SEHK listed securities pursuant to these products. |
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Currently, the Securities and Futures Commission (“SFC”) can only identify exchange participants (ie, brokers) which place securities orders directly through the SEHK trading system. When the SFC detects suspicious trading activities, it needs to seek information from brokers about the actual investors behind the trades. This limits the effectiveness of its market surveillance work. With an investor identification regime, the SFC could quickly obtain information about investors who place orders. This will enhance the SFC’s market surveillance function, help maintain market integrity and strengthen investor protection, thereby promoting the long-term development of the market. |
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The information in the data repository is encrypted and is only accessible by authorised personnel of the SFC and SEHK. Data security and access control measures will be updated regularly with the latest technological developments. Detailed audit trails are maintained of all access, and unauthorised access will be investigated. |
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SFC has imposed a waterfall for acceptability of identity document for the CID in which the identity document that is first mentioned in the list below should be adopted as first priority save that where you do not hold such document, the next mentioned document should be used and so forth.
In the case of a corporate, it would be (1) legal entity identifier; or (2) certificate of incorporation; or (3) business registration certificate; or (4) other equivalent documents.
In the case of a natural person, it would be (1) Hong Kong Identity Card (“HKID card”); or (2) national identification document; or (3) passport.
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Exit-entry Permit for Travelling to and from Hong Kong and Macao and Permit for Proceeding to Hong Kong and Macao are travelling documents issued by the Mainland authorities to PRC residents. They are neither national identity documents nor passports. If you are a PRC resident without HKID, you should provide information to the Bank on respective mainland identity cards (national identity document) as CID, or in the absence of a mainland identity cards, the information on passports.
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Under paragraphs 5.6(p) and 5.7(h) of the Code of Conduct for Persons Licensed by or Registered with the SFC, the Bank would need to obtain express consent from indivduals (except corporates) for disclosing and transferring your personal data to the SEHK and/or any of its subsidiaries, SFC, and/or any of its subsidiaries and the Bank’s securities broker(s) in accordance to with the rules and requirements of the SEHK and the SFC in effect from time to time. For joint account, HKIDR consent instruction must be solicited from all holders whereas CID of all holders are required to be submitted to SEHK’s data repository.
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HKIDR will be implemented tentatively in the second half of 2022, subject to the latest regulatory announcement.
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Failure to provide the Bank with your personal data or consent or required CID as per waterfall requirement prior implementation of HKIDR may mean that the Bank will not, or will no longer be able to, as the case may be, carry out your trading instructions, IPO application or provide me/us with securities related services (other than to sell, transfer out or withdraw my existing holdings of securities, if any) after the implementation of HKIDR.
The above applies to joint-name accounts as well, i.e. failure of any of the account holders to provide personal data or consent or required CID as per waterfall requirement prior implementation of HKIDR will also subject to the above restrictions. Even if you submit the consent instructions and CID as per acceptability described above after the effective date of HKIDR, it may not be effective immediately.
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To avoid unwanted limitations to your account, you can provide consent regarding HKIDR via inMotion, inVest, i-banking or automated securities trading hotline.
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You can visit any branches or contact your Relationship Manager to fill in the Investor Identification Regime for Hong Kong Securities Consent Form. Despite any subsequent purported withdrawal of consent, your personal data may continue to be stored, processed, used, disclosed or transferred for the purposes outlined in Customer Declaration section after such purported withdrawal of consent.
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Please note that it will take time for the Bank to process your submission of consent instructions and/or CID updates as per acceptability described above and your instructions/updates may not be effective immediately. You are advised to submit the above consent instructions and notify the Bank for any material changes of CID as soon as possible to avoid unwanted limitations to your transactions after the effective date of HKIDR (second half of 2022).
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You can visit our branch and contact your Relationship Manager (if applicable) or seek assistance via branch staff.
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HKIDR will also be extended to initial public offerings (“IPO”) applications, tentatively to be implemented in the fourth quarter in 2022, subject to the latest regulatory announcement.
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SFC:https://www.sfc.hk/en/Rules-and-standards/Investor-Identification-and-OTC-securities-reporting
HKEX:https://www.hkex.com.hk/Services/Trading/Securities/Overview/Trading-Mechanism/HKIDR?sc_lang=en
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You can trade Hong Kong Securities through the following channels: |
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- i-Banking service |
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- inMotion* |
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- inVest |
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- Automated Securities Trading Hotline |
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- Manned Securities Trading Hotline
* Please refer to the FAQ inside inMotion for more information about securities trading on inMotion. |
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You may choose: |
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- At-Auction Limit Order |
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- Enhanced Limit Order |
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- Market Order |
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- Take Profit Order |
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- Stop Loss Order |
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Simply go to "HK Securities Trading" page under "Securities Trading"(2-factor authentication is needed), then you can choose "Sell Odd-lot", and enter your Odd-lot disposal order. Please note that no Odd-lot purchasing order is accepted. |
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You can make use of "Good Till Date" (GTD) feature to place an order, which can valid for a maximum of eight trading days. The order with this feature will be treated as At-auction Limit Order when carrying forward to next day, and will be handle in Pre-opening Session. Please note that the order will not be carried to next trading day if it was partially executed, full executed, cancelled or rejected.
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We only accept At-auction Limit Order within 199-price spread and Enhanced Limit Order within 23-price spread of the nominal price. Instructions that out of the spread will be rejected.
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Simply go to "HK Securities Trading" under "Securities Trading"(2-factor authentication is needed), then you can choose "Order Status / Amendment" to amend or cancel your order. Please note that confirmed odd-lot selling order instruction cannot be amended or cancelled.
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Yes, you can check, amend or cancel your order by cross channels, i.e. you may do it via Automated Securities Trading Hotline, Manned Securities Trading Hotline.
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Hong Kong Securities Trading will follow HKEX settlement cycle. Securities and money settlement will be on T+2 day.
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When doing Dual Counter (RMB and HKD counters) securities trading, please note that issuers may pay dividends in RMB only.
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Dual Counter Securities refer to snecurities with HKD and RMB counters (“HKD-RMB Dual Counters”) designated by the Exchange in accordance with the Rules of the Exchange and are eligible for Dual Counter Market Making Programme.
The list of Dual Counter Securities would be published by HKEX from time to time, and only securities (excluding Exchange Traded Products (“ETPs”)) listed in both HKD and RMB counters in the Hong Kong securities market would be considered for designation.
The Exchange may designate or remove any security as a Dual Counter Security in the list and the Securities and Futures Commission (“SFC”) will be consulted for each such designation or removal.
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The Rules of the Exchange require that a Dual Counter Security may be traded in two different currencies provided that the securities concerned are of the same class. Holders of Dual Counter Securities shall be entitled to identical rights under the issuer’s constitutional documents. The HKD-RMB Dual Counter arrangement is for trading and settlement purposes only.
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Securities under the two counters are of the same class, holdings of securities in the two counters can be transferred without change of beneficial ownership.
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An investor can distinguish between the two counters by their stock codes and their stock short names.
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The general principle is that separate and unique stock codes are assigned to the HKD and RMB counters respectively. For an equity, the stock code for the RMB counter will be a 5- digit number starting with an “8”, while a 5-digit number starting with a “0” would be assigned for the HKD counter.
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The last four digits of the stock codes for the two counters will normally be the same, in line with the existing allocation arrangement. |
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- HKD counter - 0XXXX |
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- RMB counter - 8XXXX
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The stock short names for the two counters are also different. For the RMB counter, the stock short name will end with -R to indicate that the securities are traded in RMB. There will be no specific marking in the stock short name of the HKD counter. The following is an illustrative example of the stock short names: |
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- HKD counter – “XYZ” |
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- RMB counter – “XYZ -R”
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The Bank only provides Single-counter trading servces, i.e. trading HKD-denominated securities or RMB-denominated securities. Inter-counter trading is not support, i.e. buying in one counter and selling in another counter as two independent transactions.
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You may send a "Multi-Counter Transfer Instruction" via Phone Banking or PBRM to convert HKD-denominated securities into RMB-denominated securities, and vice versa. It will take about 3 working days for the conversion to be completed. After that, the securities can be sold at the corresponding counter. For relevant charges, please refer to Investment Products Service Fees & Charges.
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The securities under the Nasdaq-Amex Pilot Program (PP) are aimed at sophisticated investors. You should consult the licensed or registered person and become familiarized with the PP before trading in the PP securities. You should be aware that the PP securities are not regulated as a primary or secondary listing on the Main Board or the Growth Enterprise Market of The Stock Exchange of Hong Kong Limited.
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China Connect - refers to the mutual market access between the SEHK and SSE/SZSE, this is a programme that links the stock markets in Shanghai/Shenzhen and Hong for securities trading and settlement established by SEHK, SSE/SZSE, HKEX and ChinaClear.
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Southbound Trading Link (STL) - Eligible investors in Mainland China can place orders to trade eligible shares listed on the SEHK through Mainland securities firms and a securities trading service company established by SSE/SZSE by routing the orders to the SEHK. The eligible securities include the constituent stocks of the Hang Seng Composite LargeCap Index and the Hang Seng Composite MidCap Index, and the shares of all companies listed on both the SSE/SZSE and SEHK.
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Northbound Trading Link (NTL) - Hong Kong and overseas investors can place orders to trade eligible shares listed on the SSE/SZSE through their local brokers and a securities trading service company established by the SEHK by routing the orders to the SSE/SZSE. Shares eligible to be accepted as an 'SSE Securities' to trade through NTL shall comprise all constituent stocks of the SSE180 Index and SSE380 Index, and shares of all SSE-listed companies that have issued both A and H shares (excluding shares that are not traded in RMB and those under risk alert board).
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Shares eligible to be accepted as an ‘SZSE Securities’ to trade through NTL shall comprise all Constituent stocks of SZSE Component Index and SZSE Small/Mid Cap Innovation Index, Companies with market capitalization at least RMB6B and SZSE-listed companies that have issued both A and H shares (excluding shares that are not traded in RMB and those under risk alert board).
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You can trade SSE/SZSE Securities through the following channels: |
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- i-Banking service |
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- inVest |
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- Automated Securities Trading Hotline |
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- Manned Securities Trading Hotline |
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Only Limit Order is accepted. |
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The settlement arrangement will be different to Hong Kong Securities Trading. Northbound Trading will follow SSE/SZSE A-share settlement cycle. Securities settlement will be on T day, while money settlement will be on T+1 day. |
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No. Day trading is not allowed for Northbound Trading. Therefore, you can only sell the shares on and after T+1 day. Besides, you can use the fund from selling the SSE/SZSE securities to buy another SSE/SZSE Securities at the same day. |
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Order amendment is not allowed for Northbound Trading. If you want to amend your trading order, you have to cancel the order first and place a new order after successfully cancelled. |
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You have to pay third-party charges such as handling fee, securities management fee, transfer fee, stamp duty as well as bank charges such as brokerage commission fee. For details, please refer to the Investment Products Service Fees and Charges. The fees will be charged in Renminbi. |
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Investors will not be able to buy SSE/SZSE Securities under the following circumstances: |
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a) the SSE/SZSE Securities cease to be a constituent stock of the relevant indices; |
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b) the SSE/SZSE Securities are under risk alert board; |
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c) the corresponding H share of the SSE/SZSE Securities cease to be traded on SEHK; |
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d) the Daily Quota Balance drops to zero or below; |
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The board lot size of all SSE/SZSE Securities is 100 shares (buy orders must be in board lot). Odd lot trading is only available for sell orders (Odd lot sell order must be placed in one go). The price spread for SSE/SZSE Securities is uniformly set at RMB0.01. The maximum order size is one million shares. |
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Yes, the executed quantities of your buy order may result in odd lots. |
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Northbound Trading arrangement under severe weather conditions will be as follows: |
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i. If SSE/SZSE is suspended due to bad weather, Northbound Trading will not open and SEHK will inform Hong Kong market accordingly. |
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ii. If typhoon signal number 8 (or above) and/or black rainstorm warning is issued in Hong Kong before Hong Kong market opens, Northbound Trading will not open. If the signal/warning is subsequently discontinued on the same day, arrangement for the resumption of Northbound Trading will follow that for the SEHK market (detailed arrangement is available on the HKEX website at http://www.hkex.com.hk/eng/market/typhoons/tradingarrangement.htm). |
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iii. If typhoon no. 8 (or above) is issued in Hong Kong after Hong Kong market opens but before SSE/SZSE market opens (between 9:00 a.m. and 9:15 a.m.), Northbound Trading will not open. |
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iv. If typhoon signal number 8 (or above) is issued in Hong Kong after SSE/SZSE market has opened, trading will terminate in 15 minutes after the signal was issued. Thereafter, only order cancellation will be accepted until SSE/SZSE market closed.
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To set up a settlement account for an existing securities trading account, please visit our branches or login to our i-banking platform. |
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No. China Connect does not support IPO. |
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You can visit HKEX website's "China Stock Markets Web" to obtain information on SH-HK Connect, such as Information Book for Investors, Frequently Asked Questions for Investors, list of eligible stocks, quota balance, etc. |
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(Website: http://www.hkex.com.hk/eng/csm/index.htm) |
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Comparison between trading China A shares and Hong Kong stocks in Hong Kong |
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Effective from 25 July 2022 onwards, the China Securities Regulatory Commission restricts mainland investors from participating in the Northbound Trading under Stock Connect.
As such, mainland investors who open One-Accounts are not allowed to trade/transfer in China Connect Securities through Northbound trading. |
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1-year transitional period from 25 July 2022 to 23 July 2023, existing Mainland investors could still buy and sell China Connect Securities through Northbound Trading under Stock Connect.
After the transitional period (from 24 July 2023), existing Mainland investors could not actively buy China Connect Securities through Northbound Trading under Stock Connect (including subscription for right issues, but excluding obtaining China Connect Securities passively as a result of corporate actions (such as distribution of stock dividends)), existing China Connect Securities held by Mainland investors could be sold; The Northbound Trading rights of Mainland investors without holding of China Connect Securities shall be cancelled by Hong Kong brokers in a timely manner. |
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If you are mainland investor, you will not be able to buy China Connect Securities through Northbound Trading, but you can still sell out your holding China Connect Securities.
If you open a One-Account on or after 25 July 2022, you will not be able to trade/transfer in China Connect Securities through Northbound Trading. |
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You must update your identity document in the Bank to trade China Connect Securities through Northbound Trading. For the channels of updating your identity documents, you can visit our branch and contact your Relationship Manager (if applicable) or seek assistance via branch staff. |
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For more details, please refer to the latest announcement of the Hong Kong Stock Exchange on restricting mainland investors from participating in the Northbound Trading under Stock Connect.
Reference:https://www.hkex.com.hk/-/media/HKEX-Market/Services/Circulars-and-Notices/Participant-and-Members-Circulars/SEHK/2022/CT08822e.pdf
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Our U.S. Securities Trading Service provides trading and custodian services for U.S. stocks listed in NYSE Equities Market and NASDAQ Stock Market. However, we do not accept any BUY order in any stocks with a market cap below USD 50 million and the price per share less than USD 0.50. |
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You can trade U.S. Securities through the following channels:
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- i-Banking service |
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- inVest |
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Existing customer can open a trading account through online platforms. To activate US securities trading service, customer need to complete W-8BEN Form and return to our branch either in person or by mail or upload the form via inMotion*. (W-8BEN Form can be downloaded from Internal Revenue Service : https://www.irs.gov/pub/irs-pdf/fw8ben.pdf)
Please note US securities trading service is not applicable for US persons.
* Please refer to the FAQ inside inMotion for more information on inMotion.
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W-8BEN Form is a declaration form from Internal Revenue Service of the U.S. for investor to declare their identity of non-US citizenship. It is required to be renewed in every 3rd full succeeding years. Otherwise, the bank is not able to offer your U.S. Securities Trading Service continuously after the last W-8BEN is expired. |
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i. North Hemisphere Summer - 21:30 - 04:00 Hong Kong time |
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ii. North Hemisphere Winter - 22:30 - 05:00 Hong Kong time |
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North Hemisphere Summer commences at 2am on the second Sunday of March of the year. |
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North Hemisphere Winter commences at 2am on the first Sunday of November of the year. |
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You can place an order through online banking from 19:30 (Hong Kong time) until the close of the US securities market
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If you have any enquiries, you can contact our US Securities Service Hotline at (852) 2287 6688 for assistance. Service Hours (Hong Kong Time): |
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Mondays - Fridays Full Day |
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[Except 5 - 9am (during North Hemisphere Summer) and 6 - 9am, 9 - 10pm (during North Hemisphere Winter) and US Public Holidays] |
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Securities purchased can be sold immediately. The sale proceeds will be credited to your account 2 days after the sales execution (i.e. T+2). |
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Yes, trading will be available if US securities markets are open. |
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There is no capital gain tax for non-US persons on trading US securities. However, non US person are subject to a 30% withholding tax on dividends. This is not a tax advice and any tax related questions should be referred to their own individual tax consultant. |
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US SEC Fee is the Sales Tax as stated in Investment Products Service Fees and Charges of the Bank, it was created by the Securities Exchange Act of 1934 to be an additional transaction cost attached to the selling of exchange-listed equities. This fee is usually listed as a separate fee, independent of any associated brokerage commissions or fees. The fee will be revalued by the US Securities and Exchange Commission from time to time. |
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IPO represents Initial Public Offering where a company, for its first time, issues shares to investors and get listed on a Stock Exchange. |
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Our EIPO service aims to provide an access to subscribe (yellow form application) newly listed shares from Initial Public Offering via the internet. |
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Eligible applicant must: |
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- be our i-banking customer(personal customer); |
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- be an individual applicant; |
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- have a valid One Account “Investment” (yellow form application); |
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- Some companies may accept IPO applications from non Hong Kong residents. Please refer to respective Prospectus for details. |
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Step 1 |
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Read the Prospectus thoroughly before making your decision to subscribe the shares under IPO. The electronic prospectus is available under "Securities Trading"(2-factor authentication is needed) > "EIPO" in this website. |
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Step 2 |
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Click the "Apply" button and the Stock you would like to apply for. Read the terms and conditions, complete the application form and place your payment instruction which allows us to debit the subscription amount from your One Account "Deposit" at the specified time stated for individual IPO. |
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Step 3 |
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Confirm your application details and submit the application. A reference number will be generated for your reference. |
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Step 4 |
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Make sure your designated account has sufficient fund for settlement at the specified time of individual IPO. Otherwise, your application will be cancelled without further notice. |
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No, once you have submitted the application and confirmed the details, you cannot amend any application details or cancel your application. |
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We will send your application to the Share Registrars on or before the IPO official closing time. In case there is any incorrect information or your designated One Account "Deposit" has insufficient fund for settlement, your application will be cancelled without further notice. |
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For Yellow Form Applicants |
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the application money (or part thereof) will be credited directly to your One Account "Deposit" on the refund day specified in the respective Prospectus. |
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For Yellow Form Applicants |
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If your application is wholly or partially successful, your share certificate(s) will be directly deposited into your One Account "Investment". |
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Please refer to the details of respective EIPO. |
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No |
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CLD comprises of a time deposit and a currency option. When you set up a CLD, you are setting up a time deposit and at the same time selling a currency option. The option premium received from the sale of the currency option helps to deliver a yield that is potentially higher than that of time deposit with same tenor. |
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By selling the currency option, you will receive an option premium that brings extra returns than those of a traditional time deposit. On the other hand, the fixing of the currency option would determine whether you will receive the deposit amount and the interest earned in the Deposit Currency or receive the amount converted to the Linked Currency at the Strike Rate at maturity.
Deposit amount and interest at maturity will be paid in either the Deposit Currency or Linked Currency, depending on the Fixing Rate at the fixing time on the fixing date as compared to the Strike Rate:
(1) If the Linked Currency has strengthened or remains unchanged against the Deposit Currency, you will receive deposit amount and interest in the Deposit Currency.
(2) If the Linked Currency has depreciated against the Deposit Currency, your deposit amount and interest will be converted to the Linked Currency at the Strike Rate.
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Once a CLD is set up, the underlying currency option becomes effective. Therefore, you cannot amend or cancel an executed CLD. |
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Early termination of CLD by customer is not allowed. |
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The service hours for online CLD setup is from 9:00a.m. to 6:00p.m. (Monday to Friday on Hong Kong business day). |
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If you have successfully opened One Account, you can trade Investment Funds via i-banking Service. |
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i-banking provides the following Investment Funds services:
1. Fund Search
2. Fund Comparison
3. Fund Subscription
4. Fund Redemption
5. Fund Switching
6. Online Order Status
7. Unit Trust Account Portfolio Summary
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The dealing day and cut off time of Investment Funds service are Mondays to Fridays (excluding public holidays and special holiday (e.g. Typhoon)) and 15:15 or 16:15 (depends on the fund selected by customer). If we receive your order before the cut off time on dealing day, the order will be processed on the same day. If we receive your order on a non-dealing day or after the cut off time on dealing day, the order will be processed on the next dealing day. |
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You can find your order status and history up to 100 days on the "Online Order Status" page. |
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No, once you have submitted the order and confirmed the details, you cannot amend any order details or cancel your order.
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You will receive the statement within 7 working days. |
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We will charge you a HK$55 service fees from the debit account you specified in your reprint statement request. |
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You will receive the new cheque book within 7 working days. |
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We will charge you HK$80 for each stop cheque request and we accept maximum 50 cheques at one time. If there is no cheque stopped in the request, the charges will be waived. |
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Once the premium payment is confirmed, a policy number will be displayed on the acknowledgement screen and the policy will be effected immediately.
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Upon submission of your online application, an application number will be provided on-screen and a notification email will also be sent to you. Please visit any of our branches with that notification email to complete the premium payment from 3 working days of the online life insurance application date until 30 calendars days after the application date.
After receipt of your premium payment and subject to receipt of all required documents, insurance company will process your application. If your application is approved, insurance company will mail the insurance policy to your correspondence address in 7 working days.
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No. You (the i-banking user) must be the proposer of the online insurance application. The online application will be rejected if the proposer of the online insurance application is not our Bank's customer fulfilling the criterion as set out in our Online Life Insurance Application Platform.
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Please note that the personal information provided during the online application is for one-off application and be used by insurance company directly. The Bank's record will not be updated unless receiving your instructions for updating the personal information for your account and banking relationship with us. Please visit our branches for personal information update.
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You can get the plan details, coverage, plan premium, terms & conditions of the policy anytime at the Insurance Section of our i-banking services.
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Please fill in the "I-banking service requisition form" to pre-registered the beneficiary accounts details & set up the daily transaction limits for remittance. After the registration, you can submit the outward remittance application anytime anywhere via the bank. In addition, you can also register the beneficiary details through the remittance template by means of 2-factor authentication, and submit the outward remittance. |
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Customers should contact the beneficiary bank or search under this site: http://www.swift.com/bsl |
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CHATS:
- only applicable to 4 currencies: HKD, CNY(Renminbi), EUR or USD.
- HKD transfer is limited to banks located in Hong Kong or Shenzhen only.
- CNY(Renminbi), EUR or USD transfer is limited to banks located in Hong Kong only.
- CHATS remittance can remit the funds to the other bank's account on the same day, provided that the application is submitted before the cut-off time, the handling charges is waived.
Telegraphic Transfer (T/T):
- supports 12 currencies: HKD, AUD, CAD, CHF, CNY(Renminbi), EUR, GBP, JPY, NOK, NZD, SGD, USD.
- can remit to banks of any country or city.
- Normally can remit the funds to the other bank's account within 1-3 business day(s) provided that the application is submitted before the cut-off time. The actual time when the beneficiary receives the funds will depend on the processing time of the intermediary bank(s)/ beneficiary bank or its branches. However, it may take longer time for payment to countries where exchange control is in place, or where it is the receiving bank's requirement to release funds upon contact with the beneficiary, or if the payment has to go through a number of banks and branches.
Please refer to the remittance cut-off timetable. The remittance instruction submitted before the cut-off time on Monday to Friday (excluding Hong Kong public holidays) will be processed at the same day. The instruction received after cut-off time will be processed on the next business day. "Business Day" is referring to a day, other than a Saturday, Sunday or public holiday in Hong Kong.
For CNY Remittance, if submission date is Hong Kong or PRC public holiday, the remittance will be handled in next HK & PRC business day. |
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- Can either select the type "Telegraphic Transfer" or "CHATS".
- Applicant must be a personal account holder instead of company account
The following points are applicable for "Telegraphic Transfer" of Renminbi (CNY) outward remittance:
- The applicant and beneficiary must be the same Hong Kong Identity Card holder and has opened Renminbi Account in a bank in Mainland China, under the same registered name.
- The amount of Renminbi remittance must be debited from Renminbi(CNY) Account, while the remittance charges must be debited by HKD account.
- The daily limit for Renminbi Outward Remittance is CNY80,000.
- The Clearing Institution determines whether a Renminbi remittance can be completed. |
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Remittance transaction is subject to the “Remit to registered payee(s) limit”. You may go to “My Online Set-up” > “Set Transaction Limit” to view or update your transaction limits. |
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Correspondent's bank charges are the overseas bank charges or other recipient bank charges.
You can choose whether the correspondent's bank charges are to be borne by the beneficiary or yourself. |
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When you log in i-banking page, you can select Banking > Set up Time Deposit > High Yield Flexi Saver |
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Yes, Monday to Friday: 9:30am-8:00pm, Saturday: 9:30am-6:00pm, Sunday and public holidays are not available. |
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No, you need to submit the instruction at least one business day prior to the installment date. |
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No, no limit but the system will treat the latest (most close to installment date) instruction as final. |
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No, Only for same entity debit account. |