China CITIC Bank International i-banking

Password

Forgot your login ID or password? Please visit any of our branches to retrieve or apply for a new password. After collect the new password, please go to below "i-banking Service Reactivation" page to reactivate i-banking service.

Please complete First Time Registration to enjoy our NEW i-banking services.

Transactions over the Internet may be subject to interruption, transmission blackout, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet. There may also be a time lag in transmission of information, instruction and communication via the Internet. The Bank will not be liable for any claims on related transactions due to such reasons.

1.	Login ID and password are case sensitive.

2.	For security reasons, you must visit our branch to obtain a new password if your account is suspended due to repeated login failures.

3.	This site is optimised for Microsoft Internet Explorer 8.0 browser version or above; Firefox 23 browser version or above; Safari 7 browser version or above * Java, JavaScript, SSL and Cookies enabled Best viewed with screen resolution: 1024 x 768 We do not recommend the use of beta browser versions. *We current only support Internet Explorer 8 or above for US Stock Trading and not support Google Chrome for i-banking temporarily.

4.	Should you have any enquiries, please call our Customer Services Hotline at (852) 2287 6767 (press '0' after language selection) to contact our Customer Services Representatives.